Post by account_disabled on Dec 3, 2023 10:01:00 GMT
In doing Digital Marketing that uses various channels to bring our customers and us closer together. Make customer relationship management It has become another important key that helps our business. Able to communicate with customers appropriately With such importance, many businesses should have another position in Digital Marketing called “Community Manager” which is responsible for communicating with customers and creating a better society (community) between our business and customers. or between customers, such as Facebook Group or Open Chat of LINE Important features of a Community Manager Interpersonal skills Because this position in Digital Marketing is the position that is closest to customers.
Therefore, choosing a Community Manager with good human relations It will make the brand feel comfortable Phone Number List about this. good management skills Because of this position, it is necessary to take care of many channels. Including having to answer many customer questions per day. Therefore, this management skill is an important skill. Flexible in answering questions Because having to deal with customers We never know who we'll meet. Being flexible in answering questions allows Community Managers to deal with many different types of customers. Have an understanding of the character of the business So that the communication does not deviate from the brand's character. This will create an image that customers will remember. It's how we want them to remember.
Position 4 : Email Marketing Specialist Nowadays, Email Marketing is considered a channel for online marketing. It is said to be almost impossible to miss. Especially for large businesses that may have various customer groups This makes Email Marketing need to be more detailed than before. As a result, some businesses may need to use the position of Email Marketing Specialist in order to create good results with Email Marketing and reduce the risk of sending the wrong message. Key Features of an Email Marketing Specialist Understanding online marketing through email (Email Marketing) . Email Marketing has quite a few details, such as the types of emails that are both Various transactional emails (Transactional Email) such as order confirmations and sales and public relations emails (Promotional Email) such as new product announcements. Announcement of promotions, etc.
Therefore, choosing a Community Manager with good human relations It will make the brand feel comfortable Phone Number List about this. good management skills Because of this position, it is necessary to take care of many channels. Including having to answer many customer questions per day. Therefore, this management skill is an important skill. Flexible in answering questions Because having to deal with customers We never know who we'll meet. Being flexible in answering questions allows Community Managers to deal with many different types of customers. Have an understanding of the character of the business So that the communication does not deviate from the brand's character. This will create an image that customers will remember. It's how we want them to remember.
Position 4 : Email Marketing Specialist Nowadays, Email Marketing is considered a channel for online marketing. It is said to be almost impossible to miss. Especially for large businesses that may have various customer groups This makes Email Marketing need to be more detailed than before. As a result, some businesses may need to use the position of Email Marketing Specialist in order to create good results with Email Marketing and reduce the risk of sending the wrong message. Key Features of an Email Marketing Specialist Understanding online marketing through email (Email Marketing) . Email Marketing has quite a few details, such as the types of emails that are both Various transactional emails (Transactional Email) such as order confirmations and sales and public relations emails (Promotional Email) such as new product announcements. Announcement of promotions, etc.